Key Responsibilities

COO Office Management & Administration: Manage the COO's calendar, schedule appointments, coordinate meetings, and handle all administrative functions of the COO's office.

Correspondence Management: Draft, review, and manage all official correspondence on behalf of the COO, including emails, letters, and internal communications.

Technical Meeting Coordination: Lead and coordinate technical meetings with internal teams and external stakeholders, prepare agendas, capture minutes, and track action items.

Report Preparation: Compile and prepare executive reports, presentations, and business analyses for leadership review and board meetings.

Weekly Business Updates: Prepare comprehensive weekly project and operational updates for all business units, ensuring timely and accurate reporting.

Technical Documentation: Create, maintain, and organise technical documentation, SOPs, and process workflows in line with ISO standards.

File & Record Management: Establish and maintain an efficient filing system for all documents, contracts, and records, ensuring easy retrieval and compliance.

Senior Management Support: Assist the Senior Management Team with logistics, travel arrangements, event coordination, and other operational requirements.

Qualifications & Requirements

Education: Bachelor's degree in Technology (B.Tech) or Master of Computer Applications (MCA) from a recognised institution.

Experience: 6 to 10 years of relevant work experience in the IT industry, preferably with exposure to executive support or operations management.

Communication: Excellent verbal and written communication skills in English; ability to articulate complex technical concepts clearly.

Technical Proficiency: Strong command of MS Office Suite (Word, Excel, PowerPoint), project management tools, and documentation platforms.

Personal Attributes: Confident, proactive, detail-oriented, and able to work independently with minimal supervision. Strong organisational and multitasking abilities are essential.