Key Responsibilities:

• Provide technical support for both hardware and software issues our users encounter
• Manage the configuration and operation of client-based computer operating systems
• Monitor the system daily and respond immediately to security or usability concerns
• Create and verify backups of data
• Respond to and resolve help desk requests
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Administer infrastructure, including firewalls, databases, malware protection software and other processes
• Review application logs
• Install and test computer-related equipment
• Provide end-to-end technical support and troubleshooting for network issues including LAN/WAN, firewalls, routers, switches, and other networking devices.
• Monitor network performance to determine if adjustments are needed and to identify outages or other network issues.
• Install, configure, and maintain network hardware and software, analyzing problems and monitoring networks to ensure their availability to users.
• Establish and maintain user accounts, profiles, file sharing, access privileges and security.
• Perform data backups and disaster recovery operations to ensure business continuity.
• Coordinate with vendors and with company personnel to facilitate purchases and support activities.
• Design and deploy company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.
• Oversee new and existing equipment, hardware, and software upgrades relating to network and systems.
• Participate in managing all network security solutions including firewall, anti-virus, and intrusion detection systems.
• Document network problems and resolutions for future reference.
• Train staff on new hardware or software applications as required.
• Recommend improvements to the network, system, and application infrastructure.
• Perform routine network startup and shutdown procedures, and maintain control records.
• Provide emergency on-call support on a rotating schedule.
• Ensure proper recording, documentation, and closure of troubleshooting guides.
• Act as a liaison between staff and the technology department to resolve issues.
• Work closely with departmental managers to determine the maintenance and growth needs of the network.
• Monitor and test network performance and provide network performance statistics and reports.

Qualifications:

• Minimum of 1 year of experience in IT support or network engineering
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Degree in Computer Science, engineering or relevant field is a plus
• Certifications such as CompTIA Network+, CCNA, or similar will be advantageous

What We Offer:

• A vibrant and dynamic team environment
• Competitive salary and benefits
• Professional growth opportunities
• Flexible work hours
• Innovative and challenging projects

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

• Bridge management and employee relations by addressing demands, grievances or other issues.
• Prepare and process the payroll of the company.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Key Responsibilities:

• Lead, manage and develop a team of HR professionals, ensuring the delivery of high-quality HR services to our client in the healthcare domain.
• Partner with client stakeholders to understand their HR needs and develop strategic HR plans to support their objectives.
• Implement HR policies and procedures, ensuring compliance with UK employment laws and regulations.
• Oversee recruitment, onboarding, training, and development initiatives to attract, retain, and develop top talent.
• Manage employee relations, performance management, and compensation and benefits programs.
• Monitor HR metrics and analytics to identify trends and areas for improvement, making data-driven decisions to enhance HR processes and systems.
• Collaborate with other John and Smith Solutions teams to ensure seamless integration and alignment of HR services with our client's objectives.

Qualifications:

• A Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 3+ years of experience in administration, with at least 1 years in a leadership role.
• Experience working with clients in the healthcare domain is a plus.
• Strong knowledge of UK employment laws and regulation is a plus.
• Exceptional communication, interpersonal, and conflict resolution skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to work in the designated UK schedule (1:30 PM - 10:00 PM).

What We Offer:

• A competitive salary range of INR 28,000 - 32,000 CTC per month.
• Opportunities for professional growth and development within a dynamic, international team.
• Exposure to working with leading healthcare organizations.
• A collaborative, supportive, and innovative work environment.